When will my order arrive?

Our standard lead time is 4 weeks, but this may increase for larger or more complex orders. We will reach out to you directly when they are almost ready for delivery to schedule a time and confirm the location they should be brought to.

If you would like a status update on your order, please reach out to us via the contact page an include your order number. We'll get back to you within 24 hours.

Why isnt my COR-TEN planter rusty?

Your COR-TEN planter will arrive with a grey “mill finish” - this is the original color of the steel after it is rolled flat and cooled in the factory. Within a few weeks time, you will see rust start to form on its own and within a year, the rust will progress to a full, mostly even coat of reddish orange. If you wish to accelerate this natural process, there are several ways to do so. The fastest way is to dilute 1 part muriatic acid to 10 parts water, and apply it with a spray bottle. Be sure to wear thick gloves, an N95 mask, and eye protection and stand upwind as muriatic acid is not safe to touch or breathe in this concentration even though it is comply used in pools and spas at much lower concentrations. A less scary way to jump start the rust is with household white vinegar or salt water in a spray bottle.

Do you make other kinds of planters?

Yes we do! We can make just about anything you need out of metal, from odd shapes to extra large sizes that don't fit our standard pricing metrics. Send us a message on our contact page and we'll get in touch with you right away!

Do you offer trade discounts?

Landscape design professionals who qualify for a commercial account receive a discount code to use during checkout. If you are interested in joining our program, please reach out via the contact page.